Holiday Venice Apartment Rialto for 4 People

The apartment is well located, no heating in the main room and the kitchen where we were cold.
The attic room is dangerous because there is little space between the beds and the staircase opening.
The welcome was warm by message but we didn't see anyone.

We have just returned from our stay in Venice in apartment 178 for which we will give a rating of 4 out of 5 for the following reasons: very nice apartment with all comfort except on the bed in the living room which is not a bed but a very comfortable sofa bed. not very comfortable, you should definitely consider changing or only renting this apartment for 2 people.

When we arrived there was a lot of panic because the information to access the apartment was almost non-existent. A detail of the streets to get there would be welcome because in fact to access Santa Maria de Formosa from the Rialto stop there are a large number of streets and we got lost for more than 2 hours going in circles which is very unpleasant when you have just traveled for hours.

Finally, the apartment is missing information, I would say obligatory, such as the operation of garbage collection and selective sorting which is not the same as with us in France would be a minimum, also the tourist tax which is not indicated nowhere and for which we paid 5 euros per day per person or 60 euros while everywhere advertised in Venice hotels maximum 4.50 euros. So I'm wondering about the amount we paid.

This is what I thought was important to say to you, thank you to the person who welcomed us, I will recommend your website to my friends for your trust and we will return to Venice for sure, it is a magnificent city.

Your service was excellent and Elena D’Inca brilliant to deal with,

Yet again we had a wonderful time in Venice and we were very lucky with the weather.
Last time we came we rented the apartment at the top of Palazzo Bragora which was wonderful and set a high level of expectation. Apartment no 47 was cheaper so we didn’t expect to repeat that experience. Susanna was very welcoming although due to a problem with her maid the apartment wasn’t ready when we arrived. She also allowed a late check out which was very welcome.
The apartment was very clean and comfortable but it is looking tired. For example the bed sheets and pillowslips were all clean but very old and thin. Improving the lighting would help a lot ( even just ensuring all the light bulbs were working) as we found it quite dark ..particularly in the kitchen where we like to cook.
The location was very convenient for immediate shops and The Rialto market so we could live like Venetians for a week.

On an administrative point of view the phone number you provided was actually Susanna’s husbands who didn’t seem to know anything about the booking when I rang to say we had arrived and advise what time we would be there.

Hope this is helpful and we look forward to booking with you again for our next visit.

The apartment is well located but it lacks equipment no sweeper only 2 small spoons no toaster we asked your representative to provide us with a colander and a frying pan. A window curtain is broken
The service of your agency was satisfactory

Very quiet.Spacious.Clean:Lots of light.Very pleasant stay

Very nice restructuration apartment, very clean and quiet. There is a fantastic neighborhood and vision at Casa du Goldoni. I recommend. Many thanks to Eugenie and Nicole

apartment very well located and very quiet. Points to improve: the shelf above the sink to be fixed, inappropriate sheets for the sofa bed (no fitted sheet, sheets too small), review the operation of the heating. And replace the batteries in the air conditioning, decoder and TV remote controls. In winter, plan to heat 24 or 48 hours before because we were cold for 24 hours.... well-assured and efficient service (reception, delivery of additional blankets and tea towels and assistance with the heating broken down). Well done for that.

apartment 287 is clean, large, bright and comfortable.
The air conditioning does not seem to be working, ....fortunately the weather was mild and not too hot. The bedding in both bedrooms should be urgently changed: large bed and box spring too soft (you sink into it at ground level and are not comfortable); 2nd bedroom no double bed but 2 small beds poorly pushed together (space between the 2 mattresses which does not allow the entire bed to be used). It's better to keep the 2 small beds for extra. excellent service from you: pre-arrival contact, water taxi reservation upon arrival at Marco Polo, handover of keys, presentation of the apartment and nearby services (in fact I know Venice well because I come there every years for the Mostra…)
Excellent service made easy on departure with taxi booking on time.
Really very satisfied with your service! Well done Elisa!

Everything was perfect, apartment very well located in a nice area, a multitude of small shops, pastry shops, bars, ice cream parlors, coop, and above all excellent restaurants.